Are you currently accepting new patients?
We are currently accepting new patients and look forward to meeting you and your pet(s)!
What are your office hours?
We are open for appointments Monday – Friday from 8:00 a.m. to 8:00 p.m., and Saturday – Sunday from 8:00 a.m. to 5:00 p.m.
Do you offer emergency service?
Yes. We are open 24/7 to respond to your emergencies. Please call the hospital at 845-565-PETS (7387) prior to your arrival.
Do I need an appointment?
Yes. Please make appointments in advance whenever possible.
Where are you located?
Our Contact Us page offers a detailed map to help you find our location.
What do I bring with me if I am a new client?
Please bring any previous medical records on your pet. To save time at your first appointment, you can download and complete our client information form prior to your visit.
When is payment due?
Payment is due at the time service is provided or products are purchased. We accept cash, check, VISA, Master Card and Care Credit.
Do you board animals?
Yes. We offer boarding for both dogs and cats and cater to geriatric patient needs as well. Please refer to our boarding services page for more information.
At what age can I start vaccinating my pet(s)?
Puppies and kittens should start getting vaccinated at 8 weeks of age and typically receive boosters at 12 and 16 weeks. Our vaccine schedules are tailored to your pet’s needs. If you have a new pet who hasn't been vaccinated yet or you don't know his or her vaccination history, we recommend a vaccine series when they become part of your family. Also, for pets whose vaccines may be overdue - we can get them back on schedule too.
Do you carry pet foods?
Yes. We carry a variety of prescription diets. Additionally, we have a nutritional counselor who is able to recommend an appropriate pet food or diet.
Do you know of any Web sites with valuable pet-related information?
Yes. You can find links to a few of our favorites in the Resources section of our Web site.
How can I check on an animal that is hospitalized?
If there is any change in the condition of a hospitalized pet, a staff member will contact you immediately. However, if you wish to contact us about a pet that is hospitalized, please call after 10:00 a.m. and before 4:30 p.m.
What do I need to know before I bring my pet into the hospital?
Please bring your pet on a leash or in a pet carrier while in the reception and parking areas of the hospital. Current vaccinations are required for all hospitalized animals. If your pet is scheduled for surgery, it is important to ensure that he has had nothing to eat or drink since 12:00 a.m. the night before, unless otherwise noted.
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